Responsible Gaming at PirateSpins

Our Commitment to Safe Play

Here at PirateSpins, we take our duty of care seriously. We recognise that, while the vast majority of players enjoy gaming as a leisure activity without any issues, a small number of individuals may develop problematic behaviours. We are committed to identifying those situations early and making sure that every player has access to effective self-management tools at all times.

Our responsible gaming framework is built around four core principles: awareness, prevention, support, and transparency. We want you to feel empowered to make informed decisions every time you play at Pirate Spins. Gaming should never negatively impact your finances, relationships, or mental wellbeing — and we are here to help ensure it does not.

Recognising Problem Gambling

Understanding whether your gaming habits are becoming a concern is the first and most important step. At PirateSpins, we encourage all players to regularly reflect on their play patterns. The following signs may indicate that gambling has moved beyond entertainment:

• Spending more money or time gambling than you intended
• Chasing losses in an attempt to win back money
• Gambling to escape stress, anxiety, or personal problems
• Lying to friends or family about how much you gamble
• Neglecting responsibilities, work, or relationships due to gambling
• Feeling restless or irritable when you try to stop gambling
• Borrowing money or selling possessions to fund your gaming

If any of these signs resonate with you, we strongly encourage you to make use of the responsible gaming tools available on our Pirate Spins platform, or to reach out to one of the professional support organisations listed further below.

Tools We Provide to Keep You in Control

We at PirateSpins have built a suite of practical self-management tools directly into your account. You do not need to contact our support team to access most of these — they are available to you at any time, directly from your account settings.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much money you add to your Pirate Spins account. Once a limit is set, it takes effect immediately. Increasing a limit will be subject to a cooling-off period, while reducing a limit takes effect straight away.

Session Time Limits

At PirateSpins, we give you the ability to set time limits on your gaming sessions. This tool helps you manage how long you spend playing in a single sitting. You can also choose to receive reminders at regular intervals to help keep track of time while you play.

Loss Limits

Our Pirate Spins platform allows you to set a maximum loss threshold for a defined period. Once you reach your chosen limit, you will not be able to continue playing until the period resets. This tool is one of the most effective ways to keep your spending within comfortable boundaries.

Reality Checks

We at PirateSpins can send you periodic pop-up reminders during active play sessions. These reality checks display how long you have been playing and how much you have spent, giving you a clear, real-time picture of your activity and helping you make informed decisions about whether to continue.

Self-Exclusion

If you feel you need a complete break from gaming, our Pirate Spins self-exclusion option allows you to suspend your account for a set period — or permanently. During a self-exclusion period, you will not be able to log in, deposit, or play. We will also suppress any marketing communications directed to you. We take self-exclusion requests very seriously and process them promptly.

Cool-Off Periods

PirateSpins also offers shorter cool-off periods for players who want a temporary pause without committing to a full self-exclusion. You can step away for 24 hours, 48 hours, a week, or a month — whatever feels right for you. During this time, your account will be inaccessible.

Protecting Underage Players

At Pirate Spins, we have a zero-tolerance policy regarding underage gambling. Our platform is strictly for players aged 18 and over, and we carry out identity verification checks to enforce this. We urge all parents and guardians to take additional steps to prevent minors from accessing online gaming platforms.

We recommend using parental control software to block access to gambling websites. Several reputable tools are available, including:

• GamBlock — blocks access to gambling websites across devices
• Betfilter — dedicated gambling-blocking software
• Net Nanny — broad parental control tool with content filtering
• Cyberpatrol — comprehensive family-friendly internet filtering

If you suspect that a minor has gained access to a PirateSpins account, please contact our customer support team immediately via live chat or email at support@piratespinssupport.com.

External Support Organisations

We at Pirate Spins strongly encourage anyone who feels they may have a gambling problem to seek professional help. There are a number of independent organisations that offer free, confidential guidance and support:

These organisations provide counselling, helplines, and peer support networks. Reaching out is a sign of strength, and we fully support any player who chooses to do so.