PirateSpins Online Casino Terms and Conditions

Welcome to PirateSpins Online Casino. These Terms and Conditions govern your access to and use of our website, games, promotions, and all related services. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We strongly encourage you to review this document carefully before proceeding. If you do not agree with any provision herein, you must not use our services.

1. About Us

At Pirate Spins, we are owned and operated by Vertexion Systems, registration number 473502, with a registered address at Kaya Lirio 47, Otrobanda, Willemstad, Curaçao. Vertexion Systems also acts as our payment agent company. We operate under a Curaçao gaming licence, and our platform has been available to international players since 2024. Our PirateSpins Casino is available in English, Italiano, Français, Polski, and Deutsch.

2. Eligibility and Account Registration

2.1 Who May Register

To open an account with PirateSpins, you must meet all of the following requirements:

• You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
• You must not be a resident of any restricted jurisdiction listed in our Terms.
• You must provide accurate, current, and complete registration information.
• You may only hold one account on our platform at any time.

2.2 Restricted Jurisdictions

We do not permit players from the following jurisdictions to register or use our services: Afghanistan, the Canadian Provinces of New Brunswick and Ontario, China, Cuba, Central African Republic, Democratic Republic of Congo, Haiti, Iran, Iraq, Israel, Libya, Myanmar, North Korea, Russia, Somalia, South Sudan, Syria, the United States of America, Yemen, and Venezuela. At PirateSpins Casino, we reserve the right to modify the list of eligible players and jurisdictions at any time without prior notice.

3. Deposits and Supported Currencies

Our platform at Pirate Spins supports both fiat and cryptocurrency payment methods. Accepted fiat currencies include EUR, USD, AUD, CAD, NZD, PLN, SEK, NOK, and GBP. We also accept major cryptocurrencies including BTC, ETH, XRP, and others. The minimum deposit required to qualify for any deposit-related bonus — unless stated otherwise in the relevant section of our site — is as follows:

• EUR €30 / USD $30 / CAD $30 / AUD $30 / NZD $30
• PLN zł120 / SEK kr300 / NOK kr300

We have optimised our deposit and withdrawal durations to ensure a smooth experience for all players on our PirateSpins platform.

4. Withdrawals

4.1 Withdrawal Limits and Processing

At PirateSpins, we apply the following withdrawal limits to all player accounts:

• Minimum withdrawal per transaction: $100
• Maximum withdrawal per transaction: $5,000
• You may have multiple pending withdrawals totalling up to $5,000 at one time; the limit resets as each withdrawal is paid.
• A maximum of $10,000 is processed every 10 business days.
• There is no limit on the total cumulative amount a player may withdraw.

4.2 Pending Period and Audit

We apply a pending period of up to 48 hours on all withdrawals. If you fail to submit all required identification documents within this 48-hour window, we will cancel the withdrawal and return the funds to your account balance. Additionally, any withdrawal may be subject to an internal audit at any time. For amounts of $5,000 or more, our audit process may take up to 7 business days, during which we review transaction records, gameplay, and logs. We reserve the right to reject the withdrawal and any associated bonus funds if we determine that a player has engaged in unlawful activity, collusion, or other behaviour intended to defraud or cheat our casino.

4.3 Bonus-Related Withdrawal Caps

Specific withdrawal caps apply to bonus-related winnings at our PirateSpins Casino:

• Free bonus or free spins: maximum withdrawal of €/$/£100 (VIP players: 10x the bonus amount, up to €/$/£5,000).
• Cashback bonus winnings: capped at 15x the initial cashback granted or €/$/£10,000, whichever is lower.
• Converted loyalty-point bonus winnings: capped at 10x the converted bonus or €/$/£5,000 (VIP players: up to €/$/£10,000).
• Unused winnings are voided 30 days after they are credited.

5. Bonuses and Promotions

5.1 Welcome Package

We offer new players at Pirate Spins a three-part welcome package totalling up to £2,000 in bonuses plus 200 Free Spins. The structure is as follows:

• 1st Deposit: 100% bonus up to £750 + 100 Free Spins + one spin on the Wheel of Luck
• 2nd Deposit: 50% bonus up to £500 + 50 Free Spins
• 3rd Deposit: 50% bonus up to £750 + 50 Free Spins

5.2 General Bonus Rules

At our PirateSpins Casino, the following rules apply to all bonuses and promotional offers:

• Wagering requirements must be completed within 7 days of the bonus being credited; failure to do so will result in the bonus and all associated winnings being cancelled.
• Maximum bet with an active bonus: less than 20% of the active bonus value and not exceeding 8 EUR/USD/AUD/CAD/NZD, 32 PLN, 80 SEK, or 80 NOK. VIP players may bet up to 30% of the active bonus value, not exceeding 15 EUR/USD/AUD/CAD/NZD, 60 PLN, 150 SEK, or 150 NOK.
• We reserve the right to void, alter, or withdraw any promotional offer at any time.
• Bonuses are non-transferable and cannot be exchanged for cash except in accordance with applicable wagering requirements.

6. VIP Club and Loyalty Programme

Our VIP Club at Pirate Spins consists of four named levels: Crewmate (Bronze), Sailor (Silver), Captain (Gold), and Admiral (Platinum). VIP status is determined entirely at our discretion — we do not publish fixed qualification thresholds. As a VIP member, you benefit from express priority payments, a personal account manager, enhanced daily rewards, boosted Wheel of Luck access, and exclusive tailored bonuses. A separate 40-tier rank ladder — Ace, Spinner, Legend, and Pro — also runs alongside our VIP Club, rewarding progression with free spins, bonus credits, and Wheel of Luck spins.

7. Responsible Gaming

We at PirateSpins Casino are committed to promoting responsible gambling. We provide tools to help you manage your gaming activity, including deposit limits, session limits, self-exclusion options, and reality checks. If you believe your gambling may be causing harm, we strongly encourage you to use these tools or contact our support team for assistance. Our services are intended for entertainment purposes only and should never be used as a source of income.

8. Customer Support

At Pirate Spins, we offer 24/7 customer support primarily through live chat, which we consider the most efficient channel for resolving enquiries. You may also contact our team by email at support@piratespinssupport.com; please note that all email enquiries must be sent from the email address registered on your account. Our support is available in English, and our customer care team is dedicated to providing prompt and knowledgeable assistance.

9. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. At PirateSpins, we will endeavour to notify players of material changes via the website or email. Your continued use of our services following any amendments constitutes your acceptance of the revised terms. We recommend that you review these Terms periodically to stay informed of any updates.

10. Governing Law

These Terms and Conditions are governed by the laws of Curaçao. Any disputes arising from or in connection with your use of our PirateSpins Casino services shall be subject to the exclusive jurisdiction of the competent courts of Curaçao, unless otherwise required by applicable law in your jurisdiction. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.